Frequently Asked Questions

sample imageMalicious programs such as viruses and spyware affect more than 40% of all computers. CSR COMPUTERS can help remove these nuisances and restore your computer to optimal health by removing trojans, viruses, spyware, adware, and other malicious software that can cause your computer to leak personal information to the world. This also helps prevent computer slow-downs, increases internet speed, and unclutters your computer which frees up memory that can be used to run programs of your choice.

What is a Virus?

computer virus is a program that can infect a computer and copy itself without the user's permission or knowledge. However, the term "virus" is commonly used to refer to many different types of malware programs. 

A virus can only spread from one computer to another when its host is taken to the uninfected computer, for instance by a user sending it over a network or the Internet, or by carrying it on a CD or USB drive. Additionally, viruses can spread by infecting files on a network or file system that is accessed by other computers. Viruses are sometimes confused with worms and Trojan horses. A worm can spread itself to other computers without needing to be transferred as part of a host, while a Trojan horse is a file that appears harmless until executed.

What is Spyware?

Spyware is computer software that is stealthly installed on a personal computer to intercept or take partial control over the user's interaction with the computer. While the term spyware suggests software that secretly monitors the user's behavior, the functions of spyware extend well beyond simple monitoring. 

Spyware programs can collect various types of personal information, but can also interfere with user control of the computer in other ways, such as installing additional software or accessing websites blindly that will cause additional damage. Spyware can even change computer settings, resulting in slow connection speeds, different home pages, and loss of Internet or other programs.

Symptoms of Infection.

  • Your computer seems to have slowed down
  • Internet connection is slow or disconnects
  • Computer shuts down for unknown reason
  • Homepage is redirected
  • Frequent pop-ups